Value Streams
Value streams represent the end-to-end flows of value delivery through our organization. Each value stream captures the complete journey from customer request to delivered value.
Overview
A value stream includes:
- All stages from trigger to completion
- Activities within each stage
- Inputs and outputs
- Responsible positions (RABSIC)
- Standard Operating Procedures (SOPs)
- Performance metrics
Active Value Streams
Costume Order to Delivery
Our primary value stream covering the complete costume production lifecycle:
- Total Lead Time: 17-29 days
- Stages: 5 (Order Reception → Design → Pattern Making → Production → Delivery)
- Owner Position: Production Manager
- Key Metrics: Lead time, quality score, client satisfaction
Using Value Streams
Value streams help us:
- Visualize work flow - See the complete journey
- Identify bottlenecks - Find delays and constraints
- Standardize processes - Consistent execution via SOPs
- Measure performance - Track lead time and quality
- Improve continuously - Data-driven optimization
RABSIC in Value Streams
Each stage has a clear accountability matrix:
- R (Responsible) - Does the work
- A (Accountable) - Owns the outcome
- B (Backup) - Covers when R unavailable
- S (Support) - Helps R complete work
- I (Informed) - Notified after completion
- C (Consulted) - Provides input before decisions
Last Updated: 2026-02-02 Maintained By: Operations Manager