Value Stream Stages
The Costume Order to Delivery value stream consists of 5 sequential stages, each with defined inputs, outputs, activities, and quality gates.
All Stages
01. Order Reception (1 day)
Purpose: Capture client requirements and establish project parameters Owner: Client Relations Manager Output: Documented brief + timeline + signed agreement
02. Design Development (5-7 days)
Purpose: Create and approve costume design concept Owner: Creative Director Output: Approved design + material list + color palette
03. Pattern Making (3-5 days)
Purpose: Translate design into technical construction patterns Owner: Pattern Maker Output: Final pattern + cut list + construction notes
04. Production (7-14 days)
Purpose: Fabricate the costume to specification Owner: Production Manager Output: Completed costume + quality checklist
05. Delivery (1-2 days)
Purpose: Ensure fit and deliver to client Owner: Client Relations Manager Output: Delivered costume + care guide + satisfaction survey
Stage Dependencies
Each stage builds on the outputs of the previous stage:
Reception Output → Design Input
Design Output → Pattern Input
Pattern Output → Production Input
Production Output → Delivery Input
Quality Gates
Every stage must pass a quality gate before proceeding:
| Stage | Gate | Criteria |
|---|---|---|
| Reception | Brief Complete | All requirements documented, timeline agreed |
| Design | Client Approval | Client signs off on design concept |
| Pattern | Fit Verified | Pattern matches measurements, mockup approved |
| Production | Quality Pass | Costume passes inspection checklist |
| Delivery | Client Acceptance | Client satisfaction score >8/10 |
RABSIC Matrix by Stage
Each stage has its own accountability structure:
| Stage | Accountable (A) | Responsible (R) | Support (S) | Consulted (C) | Informed (I) |
|---|---|---|---|---|---|
| Reception | Client Relations Mgr | Client Relations Mgr | Production Asst | Creative Director | Production Mgr |
| Design | Creative Director | Creative Director | Design Asst | Pattern Maker | Client |
| Pattern | Pattern Maker | Pattern Maker | Production Asst | Creative Director | Production Mgr |
| Production | Production Manager | Production Team | Production Asst | Creative Director | Client |
| Delivery | Client Relations Mgr | Client Relations Mgr | Production Asst | Production Mgr | Creative Director |
Navigation
Click on any stage above to see:
- Detailed stage overview
- Activities/ - All activities within the stage
- SOPs/ - Standard Operating Procedures for repeatable tasks
Last Updated: 2026-02-02 Maintained By: Production Manager