Sales SOPs
Standard Operating Procedures for client acquisition and order management.
Available SOPs
| SOP ID | Title | Version | Last Updated |
|---|---|---|---|
| SOP-100 | Client Inquiry Response | 1.0 | 2026-02-02 |
| SOP-101 | Quote Preparation | Draft | TBD |
| SOP-102 | Order Confirmation | Draft | TBD |
Process Overview
Sales drives revenue by qualifying leads, preparing accurate quotes, and converting prospects into active clients.
Sales Workflow
Inquiry Received → [SOP-100] Qualification → [SOP-101] Quote Preparation →
[SOP-102] Order Confirmation → Design Handoff
Key Roles
- Sales Manager: Owns sales process, approves pricing, manages team
- Sales Representative: Executes inquiry response, qualification, quoting
- Senior Sales Rep: Handles complex deals, backup for Sales Rep
Quality Metrics
- Response Time: 100% within 4 hours
- Lead Qualification Rate: ≥60%
- Quote Conversion Rate: ≥40%
- Average Quote Value: $2,500+
Category Owner: Sales Manager Last Updated: 2026-02-02