SOP Standards & Guidelines
Documentation and guidelines for creating, maintaining, and reviewing SOPs.
Available Standards
SOP Writing Guide
Comprehensive guide to writing high-quality, actionable SOPs. Covers structure, style, testing, and maintenance.
Use this when:
- Creating a new SOP from scratch
- Reviewing/improving an existing SOP
- Training new SOP authors
Numbering Convention
SOP ID assignment rules and ranges.
| Range | Department | Category |
|---|---|---|
| 001-099 | 2000atelier | Design (001-009), Pattern (010-019), Production (020-029) |
| 100-199 | Brand Ops | Sales (100-109), Marketing (110-119) |
| 200-299 | Corp Ops | HR (200-209), Finance (210-219), Admin (220-229) |
| 300-399 | Reserved | Future expansion |
Rules:
- Never reuse retired SOP IDs
- When range full, expand to next hundred (e.g., 001-199 → 001-299)
- Cross-departmental processes use 900+ range
Review Process
Annual and triggered review requirements.
Annual Review Cycle:
- Q1: Corp Ops SOPs (HR, Finance)
- Q2: Brand Ops SOPs (Sales, Marketing)
- Q3: 2000atelier SOPs (Design, Pattern)
- Q4: 2000atelier SOPs (Production, QA)
Triggered Reviews:
- Process failure (SOP led to error)
- Major system change (new software, equipment)
- Org restructure (new roles, departments)
- Repeated questions (unclear section)
Review Checklist:
- Process still current (no outdated steps)
- Tools/systems accurate (software hasn't changed)
- Roles correct (org structure current)
- Metrics relevant (targets adjusted)
- Quality gates realistic (achievable standards)
SOP Lifecycle States
| Status | Definition | Next Action |
|---|---|---|
| Draft | Initial creation, not yet reviewed | Submit for SME review |
| Review | Under stakeholder review | Address feedback, revise |
| Active | Approved and in use | Execute process per SOP |
| Revised | Updates in progress | Complete revisions, re-review |
| Archived | Superseded or deprecated | Reference only, do not execute |
Quality Standards
All SOPs must meet these minimum quality criteria:
Structure
- All required sections present (see SOP Writing Guide)
- RABSIC matrix complete with exactly ONE Accountable
- Step-by-step procedure with objective action steps
- Quality checkpoints with pass/fail criteria
Content
- Actions specific and executable (no vague instructions)
- Decision logic clear (IF-THEN-ELSE statements)
- Roles position-based (not individual names)
- Timelines realistic (verified by SME)
Usability
- Comprehension test passed (unfamiliar person can execute)
- Completeness test passed (no missing information)
- Accuracy test passed (SME verified technical correctness)
Resources
- Template: SOP Template
- Examples: See By Department for reference SOPs
- Support: Contact Operations Manager for SOP creation assistance
Owner: Operations Manager Last Updated: 2026-02-02 Next Review: 2027-02-02