Order Management Steps
Sequential workflow for managing orders from receipt through closure.
Step Sequence
1. Order Receipt
Duration: 1 hour Owner: Account Manager
Initial order setup in systems, kickoff meeting coordination, and handoff to production team.
2. Order Tracking
Duration: Ongoing throughout production Owner: Account Manager
Continuous monitoring, client updates, issue resolution, and cross-functional coordination.
3. Order Closure
Duration: 1 hour Owner: Account Manager
Final delivery, client acceptance, payment collection, and feedback gathering.
Total Process Time
Typical: 4-12 weeks (varies by project complexity)
Handoff Points
- After Order Receipt → Fashion Design begins design work
- After Order Receipt → Operations allocates production capacity
- After Order Closure → Finance closes invoice, Client marked as eligible for repeat business