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HR (Human Resources) Function

Mission

Build and sustain a high-performing, engaged workforce through strategic recruitment, development, and employee experience management.

Scope

  • Recruitment and talent acquisition
  • Onboarding and offboarding
  • Performance management and reviews
  • Employee development and training
  • Compensation and benefits administration
  • Employee relations and engagement
  • Compliance and policy management

Key Responsibilities

Talent Acquisition

  • Source, screen, and interview candidates
  • Collaborate with hiring managers on role requirements
  • Manage candidate pipeline and hiring workflows
  • Conduct reference checks and background verification
  • Extend offers and negotiate compensation

Employee Development

  • Design and deliver training programs
  • Facilitate performance review processes
  • Create career development plans
  • Manage succession planning
  • Foster leadership development

Employee Experience

  • Conduct engagement surveys and analysis
  • Manage employee recognition programs
  • Facilitate team-building and culture initiatives
  • Handle employee concerns and conflict resolution
  • Maintain positive work environment

Core Processes

  • Hiring Process - Full recruitment lifecycle from job posting through onboarding

Tools & Systems

  • Notion: Candidate tracking, employee database, policy library
  • BambooHR: HRIS for payroll, benefits, time-off tracking
  • Slack: #hr-general, #new-hires channels
  • Google Drive: Policy documents, training materials, templates

Key Metrics

  • Time to hire (target: \<30 days)
  • Offer acceptance rate (target: >80%)
  • Employee retention rate (target: >85% annually)
  • Employee engagement score (target: ≥4/5)
  • Training completion rate (target: 100% for required training)
  • Performance review completion (target: 100% on-time)

Team Structure

  • HR Director (A) - Strategy, compliance, leadership
  • Recruiter (R) - Talent acquisition, candidate pipeline
  • HR Coordinator (S) - Administrative support, onboarding coordination

See Responsibilities for detailed RABSIC matrix.