Hiring Process
Overview
Full recruitment lifecycle from job posting through employee onboarding.
Duration: 3-6 weeks (varies by role level) Owner: HR (Recruiter) Tool: Notion Candidate Tracker, BambooHR Trigger: Approved headcount and job requisition
Objectives
- Attract qualified candidates aligned with role requirements and company culture
- Conduct thorough, unbiased evaluation
- Deliver exceptional candidate experience
- Achieve high offer acceptance and employee retention
RABSIC Matrix
| Decision/Task | R | A | B | S | I | C |
|---|---|---|---|---|---|---|
| Job description creation | Recruiter | HR Director | - | Hiring Manager | - | Hiring Manager |
| Job posting and sourcing | Recruiter | Recruiter | HR Coordinator | - | HR Director | - |
| Resume screening | Recruiter | Recruiter | - | - | Hiring Manager | - |
| Phone screening | Recruiter | Recruiter | - | - | Hiring Manager | - |
| Interview coordination | HR Coordinator | Recruiter | Recruiter | - | - | - |
| Final candidate selection | Hiring Manager | Hiring Manager | - | HR Director | - | Recruiter, Team Members |
| Offer approval | HR Director | HR Director | - | Finance | CEO (senior roles) | - |
| Offer extension | Recruiter | HR Director | - | - | Hiring Manager | - |
| Onboarding coordination | HR Coordinator | HR Director | Recruiter | IT, Facilities | Hiring Manager | - |
Process Steps
- Job Posting (3-5 days)
- Screening (1-2 weeks)
- Interview (1-2 weeks)
- Offer (3-5 days)
- Onboarding (First 90 days)
Standard Operating Procedures
- Job Description SOP - Template and standards
- Interview Guide SOP - Question banks and evaluation
- Onboarding Checklist SOP - Day 1, Week 1, Month 1 activities
Success Criteria
- Time to hire ≤30 days (from posting to offer acceptance)
- Offer acceptance rate ≥80%
- New hire retention ≥90% at 90 days
- Candidate experience rating ≥4/5
- Hiring manager satisfaction ≥4/5
Metrics Tracked
- Time to fill (by role type)
- Candidate pipeline conversion rates
- Source effectiveness (job boards, referrals, LinkedIn)
- Interview-to-offer ratio
- Offer acceptance rate
- 90-day retention rate
- Cost per hire
Related Processes
- Performance Management (post-onboarding)
- Employee Development (ongoing)